Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives to work remotely from Greece, supporting a leading consumer brand. This role is ideal for individuals who are fluent in Norwegian and dedicated to delivering outstanding customer service while embracing the flexibility of working from home in the beautiful country of Greece, enabled by a fully paid relocation package.

Key Responsibilities

• Respond to customer inquiries about products, orders, returns, and general support in Norwegian.
• Provide detailed product information and assist customers in resolving issues promptly.
• Manage customer complaints with professionalism and empathy to ensure satisfaction.
• Document all customer interactions accurately within the CRM system.
• Collaborate with internal teams to resolve complex issues and improve customer experience.

Requirements

• Ex...