Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Norwegian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role offers a paid relocation package, making it an ideal chance for individuals looking to advance their customer service career while experiencing a new cultural environment.

Responsibilities

• Provide outstanding customer service to Norwegian-speaking customers through phone, email, and live chat.
• Manage inquiries related to products, orders, returns, and general support promptly and professionally.
• Resolve customer issues and complaints with a focus on customer satisfaction and retention.
• Maintain accurate records of customer interactions in the CRM system.
• Stay updated on company products and services to offer knowledgeable assistance.
• Collaborate effectively with internal teams to enhance customer experience.
• Participate in ongoing tra...