Mercier Consultancy is excited to announce a job opening for a Norwegian Customer Support Representative in our Mobile Banking Services Department, located in Greece! In this essential role, you will assist our Norwegian-speaking clients with their mobile banking inquiries, providing top-notch support and guidance to ensure a seamless banking experience.

If you have a passion for customer service and a strong understanding of mobile banking, we invite you to join our dedicated team. This role will allow you to leverage your language skills and problem-solving abilities in a dynamic environment while delivering excellent support to our customers.

Responsibilities

• Respond to customer inquiries in Norwegian via phone, email, and chat
• Assist clients with questions related to mobile banking services, app functionalities, and account management
• Accurately document client interactions and resolutions in our support system
• Collaborate wit...