Mercier Consultancy is thrilled to announce an opening for a Nordic Speaking Customer Support Representative in our Streaming TV Department! This role is a unique opportunity to work remotely from anywhere in Greece. You will be the primary point of contact for our Nordic-speaking clients, assisting them in navigating our streaming services and ensuring they have the best viewing experience possible.

If you are passionate about technology and entertainment, and enjoy helping others, this could be the perfect role for you!

Responsibilities

• Provide customer support in Nordic languages (Swedish, Danish, Norwegian Icelandic or Finnish) via phone, email, and chat
• Assist clients with inquiries about streaming services, subscriptions, and account management
• Document all customer interactions accurately in our CRM system
• Collaborate with technical teams to resolve complex issues
• Guide customers on best practices for using our streamin...