Mercier Consultancy invites enthusiastic candidates to apply for the Nordic Speaking Customer Service Representative position within our Tobacco department in Greece. This role is perfect for those passionate about customer service and eager to engage with a diverse clientele while working in a beautiful setting.

As part of our team, you will provide dedicated support to our customers who speak Nordic languages, ensuring that inquiries related to our Tobacco products are handled promptly and professionally. Your linguistic skills will be instrumental in delivering a personalized customer experience and fostering lasting relationships.

Responsibilities

• Assist Nordic-speaking customers through various communication channels, including phone, email, and live chat
• Address inquiries and provide detailed information about Tobacco products
• Document customer interactions accurately in the CRM system
• Investigate and resolve issues efficien...