**Job Title:** Non-Voice Customer Support Representative



**Job Summary:**

We are looking for detail-oriented and customer-focused individuals to join our team as Non-Voice Customer Support Representatives. In this role, you will handle customer inquiries through email, chat, and other written communication channels, ensuring accurate and timely resolution of concerns while maintaining high-quality service standards.



**Qualifications:**



* College graduate, associate graduate, or vocational graduate (any 2-year course)

* At least 6 months of customer-facing experience (BPO or non-BPO)

* Strong written communication skills in English

* Good comprehension and problem-solving abilities

* Basic computer navigation skills and familiarity with online tools

* Ability to work in a fast-paced, shifting schedule environment (including night shift)



**Responsibilities:**



* Respond to ...