Position Overview
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
Sound like you? Then read on.
About the Role
Responsible for determining the validity and authorizing settlement of insurance claims.
Roles and Responsibilities:
Major Claims Processing:Handle and settle both incontestable and contestable major claims (e.g., Critical Illness, Total and Permanent Disability, Dismemberment, Death) within the agreed turnaround time (TAT) and in compliance with established procedures and guidelines.Pending Case Management:Review all pending cases monthly and work towards reducing the pending ratio in line with agreed targets.OPAT Savings:Monitor closed file reviews and ensure timely provision reversals to achieve operational savings.Productivity & Accuracy:Meet claims productivity benchmarks within authority limits, delivering work with high accur...