Position Overview
Payrate: $22.00 - $25.00/hr.
Summary:Support capital program deployments by monitoring alarms, handling initial issues, and fixing problems, with most tasks related to these deployments. Work with Telecommunication deployment, vendor, and Tier 2 teams to escalate issues smoothly. Provide real-time monitoring and troubleshooting to ensure smooth integration and quick resolution of post-deployment issues, enhancing network reliability.
Responsibilities:
- Continuously monitor system performance and escalate issues as needed to ensure successful implementation and prevent problems.
- Take ownership of deployment-related incidents, working with deployment/Tier 2 teams to troubleshoot and resolve service-impacting issues.
- Use knowledge of Core Network to improve troubleshooting and ensure smooth integration with existing systems.
- Schedule and coo...