No BPO exp - Retail Account Specialist - Fixed Weekends Off

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Responsibilities

• Respond to customer questions, concerns, and complaints promptly and professionally.
• Help customers with order placement, returns, and exchanges.
• Forward complex issues to the relevant departments when needed.
• Provide product recommendations tailored to customers' needs and preferences.
• Maintain accurate records of customer interactions, transactions, and feedback.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• Advertising Services

Location: Bagamanoc, Bicol Region, Philippines