Position Overview
At Mecca, we are the number one Bingo brand in the UK, welcoming everyone to play Bingo, enjoy slots, and great food and drinks.
Responsibilities
As a Team Member, you’ll be the friendly face on the floor—welcoming customers, supporting play on our machines, serving snacks and drinks, and helping create a great atmosphere from first visit to last spin.
- Welcome, support and engage customers so every visit feels enjoyable and seamless.
- Keep the venue clean, safe and well‑presented; manage busy periods and ensure standards are kept at all times.
- Help customers get started on gaming machines, troubleshoot basic issues and promote responsible play.
- Follow all health & safety, licensing, and safer gambling procedures; confidently engage with customers and challenge where necessary.
- Work together with the floor team to deliver a consistent, high‑quality experience.
- Follow clear standards and resolve or esc...