WNS Global Services in Cape Town seeks a Team Manager to oversee a group of 15-20 Service Associates. Responsible for team governance, performance KPIs, and employee development, the ideal candidate has at least 3 years of experience with Amadeus GDS and strong communication skills. The position requires adaptability to a 24X7 work environment and emphasizes customer service excellence, making it essential for applicants to display problem-solving abilities and a solutions-oriented mindset.
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