What you’ll do… 

• Represent management during the night and be responsible for the smoothing running of the hotel. 
• Always maintain a positive and friendly attitude, even when working to achieve solutions to challenges. 
• Deal with the in-house guests accounting and ensure the accuracy of guest billing. 
• Operationally manage the hotel during the night to ensure guests are well cared for. 
• Ensure the accuracy of data in all systems and provide the necessary daily reports for all   departments. 
• Manage the daily overbooking levels and liaise with all departments to ensure maximum occupancy. 
• Ensure all telephone calls are answered as quickly and efficiently as possible. 
• Maintain observation over guests and guests’ property to ensure security alerts are kept to a minimu...