Position Overview
Job Description
Avani Auckland Metropolis Residences are looking for an experienced, professional and enthusiastic NIGHT Manager to join the on a full-time basis.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of working with your team and driving exceptional customer experiences.
Key Responsibilities Include:
Welcome late arrivals and ensure smooth check-in/check-out processesDeliver outstanding guest experiences, ensuring each guest is welcomed with warmth and professionalism.Act as Manager on Duty, taking full responsibility for the hotel during overnight hoursOversee the execution of nightly tasks, ensuring they are completed with precision and efficiency.Maintain accurate logs, records, and handovers for morning teamsProactively address and resolve guest concerns with profession...