DESCRIPTION:
At InterContinental Hotels Group® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
1. Be charming by being approachable, having confidence and showing respect.
2. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
3. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

A little taste of your day-to-day
Every day is different, but you’ll mostly be:
1.Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
2.Checking guests in, out and managing any wake-up call requests
3.Answering phones and dealing with overnight guest queries
4.Running night audit property management systems or manual equivalents
5.Performing other duties such as concierge services and special guest requests...