Overview

Working hours: North America – 7 AM PST to 4 PM PST.

Direct message the job poster from eTeam.

Responsibilities

• Firmware upgrades, critical for mitigating network operational risks for OCI strategic customers and other commercial regions customers.
• Config refreshes; critical for unblocking new revenue/capacity and bringing devices to a managed state.
• Support operational ticket volume to enable timely responses to critical customer incidents.
• Use automation to complete work and develop scripts for routine tasks.
• Carry out scheduled and emergency firmware upgrades and configuration updates across network infrastructure.
• Review network designs and plan updates in accordance with change management and operational best practices.
• Collaborate with Engineering and Operations to automate and standardize firmware/config deployment processes.
• Develop and execute test pla...