Implement, maintain, and administer the organization's network infrastructure, including network hardware, servers, PCs, printers, peripherals, and foundational software.
Support the helpdesk on complex technical issues and provide advanced assistance to end users.
Monitor system performance, conduct tuning activities, and ensure the stability and reliability of all network and server environments.
Participate in a 24/7 on‑call rotation to guarantee operational continuity.
Collaborate with software development teams and intervene on existing applications when needed.
Mentor and support junior team members, sharing best practices and helping them develop technical skills.
Analyze technical needs and contribute to the design, documentation, and implementation of new technical solutions.
Ensure the security, resilience, and scalability of the IT infrastructure across all sites.