Brief Summary
Join a forward-thinking telecommunications company committed to shaping a digital future. This role offers an exciting opportunity to lead a dynamic team while managing cutting-edge network infrastructure. Responsibilities
Lead the operation and management of the GPON network, including troubleshooting and resolving network infrastructure faults. Monitor and respond proactively to service and network infrastructure issues, ensuring timely resolution. Communicate effectively with stakeholders regarding technical and managerial escalations. Document incidents and events through an incident ticketing system. Collaborate with internal stakeholders, equipment providers, and partners to ensure efficient fault resolution. Plan and execute scheduled operational activities, including software upgrades and network optimization. Conduct impact analysis and process reviews for scheduled changes and faults affecting the GPON network. Identify improvement areas to reduce infrastr...