ABOUT THE POSITION

The Infrastructure Engineer II has support-level subject matter expertise in the full Microsoft 365 suite and Microsoft Exchange. This position provides technical expertise and customer support for the organizational collaboration platforms within the Microsoft 365 portfolio and Microsoft Exchange, including Teams, SharePoint and Email. Installs, supports, and maintains core collaboration solutions and mailflow along with dependent ecosystems such as application deployment, 3rd party integrations and security policy adherence. Evaluates and recommends improvements and upgrade cycles covering the entire M365 and Exchange environment. Performs technical analyses of supported solutions using various diagnostic tools in support of efficient operations. Provides escalation support for end user support teams for supported systems.

HOW YOU WILL MAKE AN IMPACT

Supports cloud/private infrastructure for global M365 and Excha...