**Our client, a leading enterprise technology services organization, is seeking a Data Center High Touch Engineer (HTE) to join their team.** As a Data Center High Touch Engineer, you will be part of the **Network Services organization** supporting **enterprise data center and network operations teams** . The ideal candidate will have **strong communication skills, a proactive troubleshooting mindset, and the ability to lead in high-pressure situations** , which will align successfully in the organization. Must be able to lead customer calls as well as hands-on, Levels 1-4 troubleshooting and prefer previous Cisco TAC and/or High Touch experience.

**Job Title:**
Data Center High Touch Engineer (HTE)
**Location:**
Remote/East Coast
**Pay Range:**
$65 per hour W2 / Benefits
**What’s the Job?**

+ Lead escalation support and resolve Severity 1 and Severity 2 network incidents across data center, routing, switching, and WAN environments
+ Drive c...