Position Overview
Description
The individual in this position will handle daily support practices, incident support, projects, etc. and provide feedback to the technical and leadership teams. Network Engineers install and maintain network & telecom infrastructure, collect network performance data, and resolve network issues in collaboration with vendors, and IT teams. They work at organizations' centralized network operations or data centers. It is expected that the candidate has demonstrated historical competency in networking while also has the technical aptitude to progress towards cross disciplinary technology operations support.
Responsibilities
• Provide Tier 3 Technical Support.
• Occasional travel (primarily day travel by automobile) to branch sites within a region to address technical needs.
• Resolve incidents by thorough troubleshooting delivering data-driven options utilizing the OSI model.
• Execute or implement changes and infrastructure req...