Position Overview
Description
We are seeking a detail‑oriented and solution‑driven NetSuite Support Specialist to serve as the primary point of contact for all NetSuite‑related inquiries, issues, and system needs. This role supports critical business operations including order processing, invoicing, returns, exchanges, and customer data management. The ideal candidate has hands‑on NetSuite experience, strong technical troubleshooting skills, and the ability to partner effectively across teams.
Key Responsibilities
NetSuite Administration & Support
+ Serve as the first point of contact for all NetSuite questions, technical issues, and troubleshooting needs.
+ Manage user roles, permissions, and system access while maintaining data accuracy and compliance.
+ Build and maintain saved searches, reports, and dashboards for leadership and customer service teams.
+ Support and refine workflows related to order processing, invoicing, returns, excha...