Role Overview

As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. The area-based teams are responsible for:

Key Responsibilities

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To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents.

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Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, manage the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices.

* Raising of Purchase Orders and ensuring invoices are checked and paid.

* Provide administrative support...