Nationals Operations Coordinator

The Role
As a Nationals Operations Coordinator, you will play a key role in supporting national customers with service enquiries, bookings, new orders, supplier coordination and day-to-day account support.
This is a busy, fast-paced role where accuracy, organisation and communication are essential. You will manage multiple tasks at any one time, working across shared mailboxes, CRM systems, customer portals and phone enquiries to make sure customers receive a professional, timely and reliable service.
You will be responsible for ensuring enquiries are logged, investigated and resolved correctly, while keeping internal stakeholders, customers and suppliers updated. This Nationals Operations Coordinator role is ideal for someone who enjoys problem solving, working at pace and taking ownership of customer queries through to completion.

What You’ll Be Doing
You will:
Proactively manage enquiries from a fast-paced shared mailbox,...