Key Responsibilities

• Lead national installation planning and technician capacity management across internal and external resources.
• Optimise the mix of Tracker technicians and Fitment Centre partners to meet demand efficiently.
• Oversee installation support for large, fleet, and project‑based deployments.
• Maintain and enforce national installation SOPs, standards, workflows, and compliance frameworks.
• Collaborate with Engineering and Product teams to ensure new technology is installable, scalable, and operationally efficient.
• Drive digitisation and accurate installation data capture across all channels.
• Ensure national availability of installation stock kits, tools, and consumables.
• Ensure training frameworks, manuals, and methodologies are aligned to operational and technical requirements.

Installation Quality Management

• Lead national installation quality standards and continu...