Position Overview
The National Field Services Manager is accountable for leading and optimising Aptellaβs Field Services and Training functions nationally, ensuring safe, consistent, and high-performing service delivery.
This role combines operational leadership, commercial accountability, and people leadership, with responsibility for both service outcomes and financial performance.
Key accountabilities include:
- Leading and developing a high-performing, geographically dispersed Field Services team
- Driving national consistency in service delivery models, workflows, and operational standards
- Overseeing Field Services and Training P&L performance, including revenue, utilisation, and cost control
- Embedding a strong, visible safety culture across all field operations, ensuring WHS compliance and proactive risk management
- Leading the use of Microsoft Dynamics 365 for case ma...