Advance your professional journey as a National Account Manager with ClaimsPro, working from anywhere in Canada. This role focuses on enhancing insurer relations and meeting client expectations.
You’ll work closely with the Director of Insurer Management Services to drive the operational strategies that define client success. Your responsibilities will include monitoring key performance metrics and driving continuous improvements in service delivery. Join a team committed to building long-lasting partnerships within the insurance sector.
Key Responsibilities:
• Develop and execute internal process improvements
• Guide internal teams in achieving client goals
• Manage and resolve client requests and escalations
• Collaborate with Quality Assurance on audits
• Conduct performance review meetings with stakeholders
Requirements:
• University degree or related experience
• 3 to 5 years adjusting experience
• Comprehensive knowledge of relevant insurance syst...