The Account Manager is responsible for managing and growing key client relationships, acting as the main point of contact to ensure client satisfaction and delivering strategic guidance with a focus on client acquisition, client retention and revenue growth.

Key Responsibilities

• Serve as the primary point of contact for all client needs and inquiries, ensuring ongoing engagement and satisfaction
• Build and nurture long-term client relationships, understanding their business needs and goals, maintaining strong and positive relationship with key stakeholders and executive sponsors
• Act as a trusted advisor, providing consultative advice and identifying new opportunities for clients
• Identify opportunities to expand services and upsell solutions, driving additional revenue from existing and new clients
• Develop account plans and strategies tailored to each client's goals and objectives
• Proactively monitor and stay informe...