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⏰ Full-time

Multichannel Customer Advisor: AI-Powered, Empathetic

Teleperformance
Location 📍 cape town, South-Africa
Posted 📅 May 28, 2026
Work Type ⏰ Full-time

Position Overview

Teleperformance in Cape Town is seeking a Customer Service Advisor to deliver exceptional customer care via voice, chat, and digital channels. This role requires empathy, adaptability, and a customer-obsessed mindset to build trust and loyalty.

You will leverage AI tools and data insights to resolve issues efficiently and collaborate with teams for continuous improvement. The ideal candidate will have a Matric or Equivalent and at least six months of experience in a BPO environment.

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Job Details

Employment Type
Full-time
📊
Category
Customer Service
🏠
Work Arrangement
On-site
📍
Location
cape town, South-Africa