Benefits:

• Free food & snacks


• Free uniforms


• Opportunity for advancement


• Company parties


• Paid time off


• Training & development

Summary:
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions for small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.

Responsibilities:

• Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.


• Incident Management: Respond to and resolve escalated support tickets promptl...