Lead the implementation of MSC Canada's new travel platform, GRACE. This hands-on role requires expertise in process design and documentation to create effective travel solutions.
As the Process Excellence Lead, you will drive the local implementation of the GRACE platform while gaining essential insights into corporate travel challenges. Collaborating closely with the Chief People & Administration Officer, you will ensure the Canadian model provides a solid foundation for future global expansions. This role blends strategic oversight with operational responsibilities, enhancing travel processes.
Key Responsibilities:
• Manage full implementation lifecycle of GRACE platform
• Coordinate daily project management and meeting logistics
• Build and maintain organized project documentation
• Design user-friendly travel processes for scalability
• Support testing phases and track configuration issues
Requirements:
• Strong operations and project management experien...