Flexible Work, Better Balance
As a Level 1 MS Engineer (English, Mandarin, and Cantonese speaker) at NTT DATA, you will provide managed services to clients, ensuring their IT infrastructure remains operational by proactively identifying, investigating, and resolving technical incidents and problems. The primary objective is to maintain zero missed service level agreement conditions. This role focuses on first‑line support for standard and low‑complexity incidents and service requests.