**Overview**

Designed as the first step in a structured mortgage processing career path, this role provides essential training and exposure to core operational workflows. Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines. Serve as the communication liaison between the customer and M&T’s Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.

**Primary Responsibilities**

+ Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, realtors, settlement agents, municipalities, and co-workers to ensure a seamless and positive application experience.
+ Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verificatio...