Job Description

* Responsible for supervision, management and training of all Mortgage Loan Processors
* Responsible for all Mortgage Loan Processor positions and adequate staff coverage for the department
* Facilitate quarterly processor meetings
* Accountable for coaching, development, and follow-up training for all loan processors
* Review all punch sheet submissions and develop processes to improve this process where necessary
* Maintain reporting for all closing dates
* Review all documents for completion and accuracy
* Open and review information obtained by loan officer
* Gather all credit and income information required for loan program
* Make loan officer and/or underwriter aware of issues that may arise during the process of the loan
* Responsible for processing the file once it leave the loan officer until it goes into closing
* Meet with customers to explain issues and regulations
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