Job Summary

The Mortgage Process Improvement and Content Specialists role is to oversee, drive, perform, and analyze the overall efficiency of all areas within Mortgage Lending. They will proactively identify, map, document and improve the mortgage lending process. This role will also collaborate across all Mortgage Lending departments by preparing job aids and training materials for departmental use. 

The Mortgage Process Improvement and Content Specialist reports to the Senior Manager, Mortgage Loan Operations.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In pursuit of our aspiration that UFCU is loved by millions of Members and b...