Required qualifications, capabilities, and skills:

• Ten years of mortgage operations experience.
• Five years of people leadership experience in an operations environment.
• Demonstrated experience managing complex mortgage files across the origination lifecycle.
• Working knowledge of mortgage regulatory and compliance requirements and operational controls.
• Proven ability to manage a pipeline, prioritize competing deadlines, and resolve escalations.
• Strong written and verbal communication skills, including the ability to explain complex topics clearly.
• Demonstrated ability to drive process improvements while maintaining quality and controls.
• Proficiency with mortgage origination systems and operational reporting tools.

Preferred qualifications, capabilities, and skills

• :Experience supporting a private bank or wealth management client segment
• .E...