Position Overview
Job Description
The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.
The Mortgage Closer will:
- Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
- Be detail oriented while delivering exceptional customer service
- Actively engage with various parties to the transaction, including both internal and external resources
- Handle routine calls, emails and/or chat responses
- Execute daily work queues and escalate as needed
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
We are a company committed to creating diverse and inclusive environments wher...