Mortgage Case Manager
Corsham
Full Time – Permanent
Monday – Friday – 37.5hrs per week
Salary is dependent on experience
We are currently recruiting for a Mortgage Case Manager to join our client based in their Corsham Branch.
Job Purpose
To manage mortgage applications from submission through to completion, ensuring excellent client service and efficient communication with lenders, while also supporting advisers, office operations, and third-party referrals.
* Act as the first point of contact for clients on mortgage applications.
* Contact clients within 24 hours of application submission.
* Progress applications through workflow stages in the system.
* Obtain regular updates from lenders/providers and promptly request outstanding information from clients.
* Aim to secure offers within 10 days of application submission.
* Proactively resolve issues (e.g. valuation access).
* Engage lender BDMs where appropriate and challenge dec...