Position Overview
Job Description
Our client are a well established Mortgage company based near Lincoln. The main purpose of this role is to give administration support to the Mortgage and Protection Advisers to ensure all converted cases are kept fully up to date informing both the client and the adviser.
MAIN RESPONSIBILITIES
Communicate with the advisers, building a strong rapport and relationship, working together to ensure clients are dealt with in an appropriate and efficient manner from application through to completionLiaising with clients via e-mails, telephone and letter to maximise business opportunities.Manage converted cases alongside the advisers to ensure all paperwork and relevant documentation is completed and attached to the file.Liaise with Lenders, Providers and Conveyancers to keep the file up to date informing both the Adviser and the Client.Take ownership of each converted case through the key st...