About the TeamThe high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams. Responsibilities
CRM Optimization and Process Development
- Partner with Sales teams and CRM teams to develop optimized CRM-related business processes
- Stay up-to-date with new CRM products and feature launches and ensure Sales teams are aligned
- Lead processes standardization projects independently across APAC and METAP markets and implement best practices and industry standards to optimize workflows Sales Enablement
- Act as the 1st line support for Sales teams providing prompt assistance and troubleshooting for daily issues, develop and monitor H...