Position Overview
PLEASE NOTE YOU MUST HAVE A VALID UK DRIVING LICENCE AND ACCESS TO OWN VEHICLE.
KEY DUTIES AND RESPONSIBILITIES
- Provide customer service and parking related guidance to car park users whilst enforcing the clients parking policy
- Be adaptable to changing routes and activities across your designated patrol area.
- Proactively patrol the car parks to enforce and advise on parking restrictions as required.
- Issue Parking Charge Notices in accordance with the appropriate legislation and code of practice.
- Proactively identify signage/equipment issues which require investigation and provide first line maintenance.
- Professionally manage challenging conversations with car park users.
- Take a proactive approach in managing traffic flow on the car park as required.
- Liaise with internal departments and the client to improve parking compliance on-site.
- Report all incidents & accidents. <...