Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 40 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, Smart Employee Eyecare and Caledonian Optical.

We are currently recruiting for a Mobile Optical Assistant to join our Duncan & Todd Opticians & Hearing Care branches across Glasgow. This is a part time role working 4 days per week. Due to the nature of this role you will be entitled to a mobile salary uplift.

Our Optical Assistants are the first point of contact for the patients and customers in our busy practices and this varied role comes with a wide range of responsibilities including the following:

• Handling all patient queries coming into the practice via telephone, email or in person. Assisting where able and directing inquiries to the most appropriate staff member.
• Managing the practice appointment diary ...