Role Overview

You will be part of the Stevenage cluster, covering areas such as Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, and Hertford. You will work on a schedule of pre-booked appointments, focusing on planned work rather than emergency callouts.

Responsibilities

• Carry out routine servicing and diagnostics using advanced mobile equipment.
• Perform in-depth repairs typically completed in a workshop.
• Provide member advice and recommendations based on inspections.
• Conduct vehicle safety checks aligned to RAC standards.
• Follow a clear digital schedule and plan work in advance.
• Use the fully equipped RAC van, fuel card, uniform, tool set, and diagnostics.
• Apply technical skill and problem-solving to help members get moving safely, quickly, and confidently.
• Work independently while maintaining quality and safety standards.
• Handle each job differently,...