Description
Overview

Our client is seeking a hands-on Mobile Device Support Technician to support the final phase of a mobile device refresh initiative. This role focuses on resetting, redeploying, and supporting devices as they are transitioned into Intune. The environment is structured and process-driven, with support from an internal desktop team.


Responsibilities

+ Reset, reboot, and configure iPhones, iPads, and Android devices

+ Support migration of devices into Microsoft Intune

+ Follow defined processes to complete remaining device deployments and refresh activities

+ Troubleshoot mobile device and basic connectivity issues

+ Provide support to end users during device setup and handoff

+ Track and document device status throughout the deployment process


Requirements
Required Qualifications

+ Experience troubleshooting Apple (iOS) and Android devices

+ Strong c...