Top Skills' Details
1. Deployment, configuration, and troubleshooting of Mist AP's, Juniper EX Series, and MistAI (minimum 5 years experience)
2. Overall network design, implementation, and operational knowledge
Description
Job Description:
As a Resident Engineer, you will deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on-site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.
This role requires you to work on site at In Columbus, OH.
Role Responsibilities:
• To hold network information gathering workshops with the Customer to understand the ...