Roles and Responsibilities

BU Business Analysis & Business Support Activities:
Data Master Maintenance: Relationship Manager Masterof Existing
CRM
Support in RM Mapping & Segment correction in FCR application
Business Dashboard presentation on Monthly
Business data support for Mgt Reporting
Portfolio Hygiene:
Overdue Management MIS Reporting- Daily
CAM Expire Management MIS Reporting- Weekly
Business Exception Report every fortnightly
Process improvement initiatives and support:
Overall support to BH and all internal stakeholders
MIS Support for Audit, RBI and Compliance requirements,
Adoc MIS Support
Timely resolution of Relationship Manager queries on data/ MIS
Relationship Skills with Internal and External Stakeholders and
Communication Skills