Position Overview
Job Description
Who are we:
Fulcrum Digital is an agile and next-generation digital accelerating companyproviding digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing.
Responsibilities:
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
Maintain services once they are live by measuring and monitoring availability, latency, and overall system...