Position Overview
Job Description
We are seeking a UX/UI Designer to join an internal Customer Lifecycle Management (CLM) team focused on building a streamlined customer enrollment and management experience. This role will be responsible for designing intuitive forms, process flows, and information intake screens that simplify how new customers are enrolled and how they manage their accounts post-enrollment.
This is a hands-on, execution-focused design role — not a strategic or leadership position. The ideal candidate thrives in independent work, is detail-oriented, and understands how to create clean, user-friendly form-based experiences. While the work may not be flashy, it is critical to aligning internal processes and making the customer experience seamless.
The designer will initially focus on the enrollment flow used by sales reps to create customer accounts, then transition into the customer management layer — designing the experience tailored toward the end user (the customer) rather th...