Position Overview
Job Description
- Solving Exchange backend related incidents, documenting and analyzing system outages
- Incident Management, Problem Management, Change Management
- Handling, resolving error events and incoming requests
- Troubleshooting, and performing root cause analysis
- Updating knowledge database and Kanban board entries
- Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues
- Understanding PowerShell, experienced scripting knowledge
- Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades)
- Basic understanding of agile tools
Qualifications
- 3-5 years of professional experience for Microsoft Exchange operation
- Exchange 2019-SE, Exchange Online, Teams, Exchange hybrid, PowerShell scripting, Windows Server
- Backend application operation tasks on ITIL base
- Team player and self-r...