Location: Open to candidates based in India, Egypt, Jordan and Pakistan.

Are you a seasoned Microsoft Dynamics 365 Support professional who thrives on delivering exceptional client experiences? Do you have the leadership instinct to keep a support team sharp, proactive, and always one step ahead? If building a world-class support practice for Microsoft Dynamics 365 sounds like your next move – we want to hear from you.

Why This Role?

At TRUST, support is not an afterthought – it is a cornerstone of the value we deliver to clients. As our Support Lead for CRM & ERP, you will own the entire post-go-live support and AMC experience across Microsoft Dynamics 365 Customer Engagement and Dynamics 365 Finance & Operations.

You will set the standard for how we respond, communicate, and resolve. You will lead a team of talented support consultants, govern SLAs, drive proactive client communication, and ensure our clients always feel in...