Position Summary: We are seeking a highly skilled and experienced Microsoft 365 Systems Specialist to manage and enhance Microsoft 365 services and support key operational processes. The ideal candidate will bring deep expertise in MS Exchange Server, strong problem-solving abilities, and a passion for automation to improve workflow efficiency. This role requires collaboration within a large team and familiarity with complex environments.

Key Responsibilities:

• Provide advanced support for L3/L4 tickets and troubleshoot technical issues reported by end users.


• Plan, design, and implement changes to Microsoft 365 services to align with organizational needs.


• Offer guidance and mentorship to team members during project activities, promoting collaboration and skill growth.


• Automate repetitive tasks and requests to streamline operational processes and increase efficiency.


• Collaborate ...